1. Home
  3. FAQs

FAQs

About Hable One

How much does a Hable One cost?

You can find the current price in each country available on this page.

Which devices are compatible with the Hable One?

The Hable One is compatible with the following devices:  

  • iPhones with iOS version 11 and above,
  • Android smartphones version 11 and above,
  • iPad, Blindshell Classic 2
  • For laptops and computers, only typing is supported.

We do not support screenreaders like Jawz or NVDA. 

What are the dimensions of the Hable One?

The Hable One is 10 cm or 4 inches in length and 5 cm or 2 inches in width.

For reference, the iPhone 7 is 16 cm or 6.2 inches in length and 8 cm or 3.1 cm in width.

Which languages does Hable One support?

Hable offers support for more than 10 languages. Should your preferred language not be listed, we encourage you to contact us, and we will ensure to add them.

The languages currently supported include:

  • English (UEB & AEB)
  • German
  • Spanish
  • French
  • Dutch
  • Icelandic
  • Finnish

Can I read texts with the Hable One?

Hable One is meant only for typing and navigating on your phone. It’s an input device.

You hear your text or actions via the audio of the phone/ tablet or earphones if you have these connected.

Is the Hable One made from durable materials?

Hable One is made from recycled ABS plastic which is durable and long lasting.

How can I check the battery levels on the Hable One?

Hable One has haptic feedback to indicate battery levels. Battery level shortcut command indicates if the battery is low, sufficient or high by vibrating once, twice or thrice.

How reliable is Bluetooth connection on the Hable One?

Hable One uses Bluetooth Low Energy (5.1) for reliable and fast connection up to 5 meters from the connected device.

Users do not experience delays between typing speeds and the audio of the screen reader.

How easy is it to learn to use the Hable One? Is there a learning curve?

Most users report a minor learning curve, and they start enjoying the Hable very quickly.

However, the Hable One is unique in that it allows you to type while standing up. This keyboard layout can take some time to get used to for some users.

Like anything though, your speed and comfort with the device will increase with use.

Can I use the Hable One without Voiceover or TalkBack?

Yes! This is possible. Reach out directly to our support team for more information on how to do this.

How do I know my Hable One will work for years to come?

We provide software updates via the Hable app on iOS and Android. With these software updates, we make sure your Hable One stays up to date. 

You can Download the latest software update or the Hable App here.

Do I have more privacy using the Hable One?

You certainly do. There is no more need for speech-to-text and you can use your phone completely privately wherever you are.

Pro tip: turn on your screen curtain and you can work in complete privacy.

How do I start an interaction with my phone using the Hable One after both have been off?

To control your phone using the Hable One, follow these steps:

  1. Turn on your Hable One.
  2. Hold the 'h' key to activate the home screen.
  3. Navigate to the passcode field and enter your passcode.
  4. Proceed to send a message or perform other tasks.

Do keep in mind that the Hable One only does the input. You still need the audio from either your phone or your headphones. Most of our customers do not touch the phone at all when they are on the road!

Is the Hable One water-resistant and can it survive getting soaked if dried out afterwards?

The Hable can withstand some water, specifically light rain, but it is not built to survive being fully soaked. We do not recommend soaking your Hable, and we do not guarantee it will work after being soaked.

About Hable Easy

Is the Hable Easy available?

Currently, the Hable Easy is only available in the Netherlands. We will soon introduce the product in more countries. If you are interested in being a first user, reach out to us on support@iamhable.com. 

What is the difference between the Hable One and Hable Easy?

Physically, the Hable One and Hable Easy are the same device (i.e., the hardware), but they are programmed differently.

The Hable One uses a combination of buttons to control over 200 functions, often based on Braille, while the Hable Easy has only eight functions, with each button assigned to a single function and no button combinations, making it much simpler to use.

General Questions

What happens if my device is broken?

We offer 1 year warranty in situations where damage to the device is not caused by accident, water or any other way.

Warranty is covered only incase of faulty components. Repair to the device is possible.

Please read our return policy or reach out to your local reseller or Hable at support@iamhable.com

Can I have free shipping?

Yes, this can be available if we have a special campaign where we provide free shipping. Check the current campaigns on the website.

Can I return my Hable product?

We have a 30 return period where you can return your product and get a full refund if there are no damages to the product.

For more details read out return policy or reach out on support@iamhable.com

Can I get a discount on my first purchase?

On certain occasions, we offer discounts during campaigns. Please check the current campaign on the website.

What are people saying about Hable's products?

People are saying great things about Hable's products! They love the accessibility and independence that the devices like Hable One provide.

You can find real reviews and testimonials on Google, Amazon, and our website, where we also feature videos from the community showcasing their experiences.

Send Your Question: